Faq

Yes, at ABSAL, we handle equipment delivery and installation through our specialized team at any time you prefer. We also ensure that the equipment functions according to your expectations and provide ongoing support.;

Yes, we provide a guarantee for our generators. We are committed to the quality of the products we offer and provide a warranty for a specified period on the generators we sell. You can rely on the quality of our products and services.;

Yes, you can update the contract if necessary. We understand that circumstances and requirements may change over time, and we are open to discussing and accommodating any necessary updates to the contract. Our goal is to ensure that the contract reflects the agreed terms and meets your evolving needs.;

Yes, we provide emergency assistance to our customers. We understand that unexpected situations can arise, and we are committed to supporting you during emergencies related to our products or services. Our dedicated support team is available to assist you promptly and efficiently to resolve any urgent issues or concerns. Regenerate response;

When you purchase a generator from us, it typically includes the following equipment: Generator unit: This is the main component that generates electrical power. It can be diesel, gasoline, natural gas, or propane-powered, depending on the type and model you choose. Control panel: The generator will come with a control panel that allows you to start, stop, and monitor the operation of the generator. It may also provide information such as voltage, frequency, and running hours. Fuel system: Depending on the generator type, it may include a fuel tank for storing the required fuel, or it may have a connection point for an external fuel source. Exhaust system: A generator usually comes with an exhaust system that channels the exhaust gases safely away from the unit. Battery and charger: Many generators have a battery and charger system to provide power for starting the generator. This is particularly common in diesel generators. Transfer switch (optional): In some cases, a generator may be equipped with a transfer switch, which allows for automatic or manual transfer of power supply from the utility grid to the generator during a power outage.It's important to note that the specific equipment included may vary depending on the generator model, brand, and any additional customizations or accessories you choose. It's always recommended to review the product specifications or consult with our sales team to get detailed information about the equipment included with the specific generator you are interested in.;

Our generators are designed with safety as a top priority. We adhere to industry standards and regulations to ensure the highest level of safety for our products. Here are some safety features and measures commonly implemented in our generators: Automatic shut-off: Our generators are equipped with automatic shut-off systems that activate in the event of low oil pressure, high engine temperature, or other abnormal operating conditions. This helps prevent damage to the generator and ensures safe operation. Exhaust system: Our generators come with exhaust systems designed to safely remove and disperse exhaust gases. Proper ventilation and mufflers are incorporated to minimize the risk of carbon monoxide buildup and ensure safe operation. Circuit protection: Our generators have circuit breakers or fuses that protect against overloading and short circuits. These protective devices help prevent electrical hazards and ensure the safe operation of connected devices. Grounding and insulation: Generators are designed with proper grounding techniques and insulation to prevent electrical shocks and ensure the safety of operators and users. Compliance with safety standards: Our generators meet or exceed relevant safety standards and certifications specific to the regions and industries in which they are used. This includes adherence to electrical, mechanical, and fuel system safety standards. User manuals and safety guidelines: We provide comprehensive user manuals and safety guidelines with our generators. These resources contain important instructions on safe installation, operation, and maintenance of the generator. It's crucial to follow the provided guidelines, perform regular maintenance, and adhere to safety precautions to ensure the safe operation of any generator. If you have specific safety concerns or requirements, our team will be happy to address them and provide you with further information.;